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SunCrisp

Return Policy

We want you to be completely satisfied with your purchase.

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Satisfaction Guarantee

If you're not 100% satisfied with your purchase, we'll make it right. Contact us within 30 days of receiving your order.

Eligible for Return

  • Unopened products in original packaging
  • Products received damaged or defective
  • Incorrect items received
  • Products within 30 days of delivery

Not Eligible for Return

  • Opened or partially consumed products (unless defective)
  • Products returned after 30 days
  • Products without proof of purchase
  • Gift cards

Return Process

  1. 1Contact our customer service team
  2. 2Receive your Return Authorization (RA) number
  3. 3Package items securely with RA number visible
  4. 4Ship to provided return address
  5. 5Refund processed within 5-7 business days of receipt

Refunds

Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We're happy to exchange products for a different flavor or item of equal value. Contact us to arrange an exchange.

Damaged Products

If you receive a damaged product, please contact us immediately with photos of the damage. We will arrange a replacement or refund at no additional cost.