Return Policy
We want you to be completely satisfied with your purchase.
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Satisfaction Guarantee
If you're not 100% satisfied with your purchase, we'll make it right. Contact us within 30 days of receiving your order.
Eligible for Return
- Unopened products in original packaging
- Products received damaged or defective
- Incorrect items received
- Products within 30 days of delivery
Not Eligible for Return
- Opened or partially consumed products (unless defective)
- Products returned after 30 days
- Products without proof of purchase
- Gift cards
Return Process
- 1Contact our customer service team
- 2Receive your Return Authorization (RA) number
- 3Package items securely with RA number visible
- 4Ship to provided return address
- 5Refund processed within 5-7 business days of receipt
Refunds
Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Exchanges
We're happy to exchange products for a different flavor or item of equal value. Contact us to arrange an exchange.
Damaged Products
If you receive a damaged product, please contact us immediately with photos of the damage. We will arrange a replacement or refund at no additional cost.